Infinity Online Casino Privacy Policy

At Infinity Online Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website at casinoinfinity.com or use our services. We understand the importance of your privacy and work diligently to maintain the highest standards of data protection.

Information We Collect

We collect various types of information to provide you with the best possible gaming experience at our Infinity Casino platform. The data we gather helps us improve our services and ensure compliance with regulatory requirements.

Personal Information

• Registration details including your name, email address, and date of birth
• Contact information such as phone number and residential address
• Identity verification documents for account security purposes
• Payment information including card details and transaction history
• Communication records when you contact our support team

Gaming and Technical Data

• Your gaming activity and preferences across our 3,000+ game library
• Device information including IP address, browser type, and operating system
• Session data and website usage patterns
• Location data for regulatory compliance and service optimization
• VIP program activity and loyalty points accumulation

How We Use Your Information

We use the collected information to operate our casino infinity platform effectively and provide you with exceptional gaming services. Our data processing activities are designed to enhance your experience while maintaining security and compliance.

Service Provision

• Processing your deposits and withdrawals through various payment methods
• Managing your account and VIP room progression
• Providing customer support via live chat and email
• Delivering personalized gaming recommendations
• Processing bonus offers including our Welcome Package up to €3,000

Security and Compliance

• Verifying your identity and preventing fraud
• Complying with our Curaçao gaming license requirements
• Monitoring for responsible gaming practices
• Maintaining transaction records for regulatory purposes
• Protecting against unauthorized access and cyber threats

Data Sharing and Disclosure

At Infinity Online Casino, we maintain strict controls over your personal information. We only share your data in specific circumstances necessary for service delivery and regulatory compliance.

Authorized Third Parties

• Payment processors including Jeton, Mifinity, and cryptocurrency providers
• Game providers such as Pragmatic Play, Microgaming, and Evolution
• Identity verification services for account security
• Our operator Rabidi N.V. and payment management partner Tilaros Limited
• Regulatory authorities as required by our Antillephone license

We ensure all third parties maintain appropriate data protection standards and use your information solely for authorized purposes. Our casinoinfinity casino partners are contractually obligated to protect your privacy.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security protocols include advanced encryption, secure servers, and regular security audits.

Technical Safeguards

• SSL encryption for all data transmissions
• Secure storage systems with restricted access controls
• Regular security updates and vulnerability assessments
• Multi-factor authentication for account protection
• Firewall protection and intrusion detection systems

Your Privacy Rights

We respect your rights regarding your personal data and provide various options for managing your information. You have the right to access, modify, or delete your personal data in accordance with applicable privacy laws.

Data Subject Rights

• Access your personal information and gaming history
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Export your data in a portable format

To exercise any of these rights, please contact our support team at support@casinoinfinity.com or through our 24/7 live chat service. We will respond to your request within the timeframes required by applicable law.

Cookies and Tracking

Our casino infinity login system and website use cookies to enhance your browsing experience and provide personalized services. These small data files help us remember your preferences and improve site functionality.

Cookie Types

• Essential cookies for website functionality and security
• Performance cookies to analyze site usage and improve services
• Preference cookies to remember your gaming settings
• Marketing cookies for personalized promotional offers

International Data Transfers

As an international gaming platform serving players in Canada, Europe, and other global markets, we may transfer your data across borders to provide our services effectively. All international transfers comply with applicable data protection laws and include appropriate safeguards.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy and comply with legal obligations. Gaming and transaction records are maintained for regulatory compliance periods, typically five to seven years after account closure.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through our website and, where appropriate, via email notification. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

If you have questions about this privacy policy or our data handling practices, please contact us through the following channels:

• Email: support@casinoinfinity.com
• Live Chat: Available 24/7 on our website
• Postal Address: Scharlooweg 39, Willemstad, Curaçao

Our dedicated support team is committed to addressing your privacy concerns promptly and ensuring your gaming experience remains secure and enjoyable.